Security is not something that you want to be left to chance. Even with the best installations and the best intentions, anything can happen and if it does, you want a professional Central that you can rely on.
There are a number of questions you must ask yourself about the Central monitoring services you receive, whether you are a commercial, industrial or residential user or a system installer.
We have compiled a list of questions you should ask about the Central that is monitoring your alarm system or those of your clients.
1) Does your alarm monitoring central have a valid "Failure to Perform" Insurance coverage?
2) Is your Alarm Central U.L.C. rated for Fire and Burglary alarm supervision?
3) Are the Operators at your Central receiving proper continuous training on the latest technologies?
4) Does you Central support all communications formats including the latest Alarm over Internet Protocols?
5) Does your Central offer a complete range of services including specialized or custom services as well as Fire, Burglary, Medical, Industrial, Duress and Access Control monitoring?
6) Does your Central Response time get periodically verified to assure an acceptable response time for alarm verification (U.L.C. Standard- S301)?
7) Does your Central support 24/7 client data modifications for those moments when you need it?
8) Does your Central offer Technical support services for times when you face a new technological problem?
9) Are the operators at your Central bilingual, competent, trained and eager to help?
10) Does your Central offer a standardized, efficient and truly time-tested line of Video Surveillance Products and Service such as VIDEOGARD™.
11) Does your Central offer a Professional Alarm Guard Response service?
If you have answered no to any of these questions, then perhaps it is time that you look into Ashton Central more closely...
